The job's never
the hard part.
The back-and-forth
to get there is.

Your virtual coordinator: schedules the job, confirms it, reminds, checks it got done, and reschedules automatically when something falls through. Get Early Access

This isn't new or untested, it's been running real jobs for 6+ years and 3,000+ jobs already. Only $15 to try while we build out the first cohort. Normally $29-79/month depending on usage.

Use it for scheduling, rescheduling, reminders, or all three. You choose what's worth automating.
The problem

You already know how this goes.

You call to set up a time. They don't pick up. You call again, or leave a voicemail. When you finally connect, they want to reschedule. You update your calendar, remind yourself to text the day before, then show up hoping they're actually home this time.

Before the software: check your notes, call, wait, call again, remind yourself, text a reminder, hope they're home. That's one job. Now do that for every job on your calendar this week.
You're not just doing the work. You're managing the back-and-forth around it.
Most systems just track that a job exists. They don't handle confirming, reminding, and rescheduling for you. And reminder apps just send a notice, they don't confirm, reschedule, or close the loop when no one responds.

"Before using this, most of my problems were related to getting projects scheduled."

Bryan L — 303 Contractor
End of day You've been moving all day. Checking in, following up, putting out small fires. And you still don't have a clear picture of where everything stands. By the end of the day, nothing is fully resolved.
  • Still jobs waiting on a confirmed time.
  • Still customers who haven't texted back.
  • Still one you're not sure is even happening tomorrow.
Nothing is fully clear.

You're still in it.

And when you're done for the day, you're still not sure it's moving. You check again before bed. Did that last customer ever confirm? You won't really know until morning.
The shift

There's a simpler way to run this.
You send the job once. And then you're out of it.

The communication happens automatically. And once communication is handled, the status takes care of itself.
  • The customer gets a text with the time, address, and details. No app, no login.
  • They confirm with one reply. Or the system follows up automatically if they don't.
  • If they don't confirm in 24 hours, the system checks in again.
  • You only step in when something actually needs your attention.
You get notified only when something isn't moving.
VendorLoop dashboard and real text scheduling conversation A job moves from assigned to scheduled without you tracking it manually.
Assigned
Texted
Scheduled
Done
Invoiced
The Job Dashboard — watch a job move from scheduled to done. When it's done, any uploaded photos can also be used as confirmation.

No chasing. No guessing. No trying to remember what's been handled and what hasn't.

"Tenant complaints have dropped significantly. I can quickly check the status of projects and only step in when needed."

Laura R — Property Manager
What actually changes
  • 85% of customers confirm on the first text, no follow-up needed. One time option, not three. That's not a limitation, it's what makes it work. Operators scheduling or rescheduling several jobs a day tell us this is the feature they value most, no back and forth over options.
  • 10 min per job for a coordinator using the system, versus an hour without it. The timeline of the job doesn't change much. Your capacity does.
  • 15–20 jobs per day for one coordinator, versus 3 to 5 without the system. Same person. Same hours. Four to five times the output.
  • 1 min to check job status on the dashboard, versus 30 minutes of manual tracking. Open the dashboard. Everything is there. No calls, no texts, no spreadsheet.

"Before this, I'd assign a job and then think about it all day. I'd go to sleep wondering if the tech even got it. Now I just watch it happen in real time."

Property Manager
Used by service businesses running anywhere from 10 to 200+ jobs a month.

Want to see if this works for your jobs?

Get Early Access

Most teams are already moving to text-based coordination. This just makes it automatic.

Where this came from This didn't come from a product team. It came from someone dealing with this every day.
John Rarity, Founder of VendorLoop John Rarity Founder, VendorLoop
He used to run a maintenance services company. He wasn't struggling with the work itself. He was struggling with everything around it.
  • Vendors not responding.
  • Tenants asking for updates.
  • Jobs getting stuck halfway through.
  • Constant back-and-forth just to get something scheduled.
So he built a simple system for himself. Something that would reach out automatically, handle scheduling, track what was actually done, and tie everything back to the job. Most days weren't spent doing maintenance. They were spent coordinating it. Trying to keep anything from slipping. At first it just made his own days easier. Then he and one part-time coordinator were running 15 to 20 jobs a day across three states. Then he realized the problem wasn't his company. It was how maintenance gets coordinated everywhere. Now, as a fractional coordinator, he processes five new jobs in about 30 minutes instead of spending two and a half hours calling, texting, and checking email. So he turned it into this.
Not another system to learn

VendorLoop isn't trying to replace what you already use. It's not a full operations platform like Jobber or Housecall Pro, and it's not trying to be. It does one thing: scheduling, rescheduling, and reminders over text. Use it alongside whatever you're already running, or use it on its own.

It can do more too, like sync with your Google Calendar, and generate quotes and invoices with photos attached. It all depends on how far you'd like to implement VendorLoop into your daily operations.

How it actually works in the real world
  • ✓Techs in the field aren't required to log-in to view a job, upload photos or update job status to Complete. When software requires extra steps, people don't use it.
  • ✓Customers don't need an account. They just reply Y or N.
  • ✓You're probably already doing this by text or phone call. This just automates the parts that eat your time.
  • ✓A part-time coordinator runs about $2,000 a month. This does the same job automatically, so you never have to hire for it.
  • ✓Setup takes one job. Enter the address, customer name, and phone number. That's it.
  • ✓If the customer doesn't confirm, or something changes, the system handles the back-and-forth to reschedule automatically, and marks the job so you know before you're standing on their porch.
Real VendorLoop text scheduling conversation
This is what the tenant sees

"Scheduling via text is super convenient. I just reply Y or N and it's done. No text threads or missed calls to track."

Tim S — Tenant

Run your next maintenance job through this.

You'll know by the end of the day if it works. No setup headache. No new system to learn. Takes less than 5 minutes to set up your first job. Get Early Access

$15 to try. No migration required. Cancel anytime.